1st Class Protection aspires to be the first choice
in
the provision
of Manned Guarding services. These will be of the highest professional standards
and integrity. In achieving this aim we will always be mindful of the need to
think long term and to reflect the aspirations of our clients and staff.
OBJECTIVES
To fulfil our Mission Statement necessitates our achieving the following
objectives.
- Client Satisfaction
We must identify the client needs we intend to satisfy, set clear targets and
measure our achievement against these expectations.
- Motivation of Staff
Staffs are our major asset in any such achievement. We must motivate them,
through strong and clear leadership towards the fulfilment of our market
task.
- Cost Effectiveness
Our client orientation means that we should concentrate resources to maximise
the value for both the company and the client.
- Profitability
Profit is the necessary ingredient in achieving our long-term aims and ensuring
the availability of capital to meet the needs for such investment.
VALUES
We will only achieve the right balance of our objectives if we have a clear set
of values which we all share and see as guiding our day to day behaviour.These
are:
- Responsiveness to Clients
Our clients will recognise us for what we do and how we act, not what we say.
We must ensure that at all times our behaviour, our language, our response
recognises that we have understood their problems.
- Concern for People
Our business is based on trust and the integrity of our relationships. People
form the key Ingredient in these and our concern for them and their needs and
ambitions must be evident.
- Teamwork
Responsiveness and concern will only be effective within a spirit of teamwork.
We will actively Foster this through the free interchange of information and
instructions and respect for each other’s contribution.
- Technical Excellence
We have a unique blend of skills and the back-up teams to match. We must ensure
that we maintain and use our skills to a high level of professionalism,
externally and internally.
