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Security in the hospitality industry is becoming increasingly crucial. At locations such as hotels and restaurants, for example, the safety and security of guests, employees and assets is one of the most critical components of a business’ operation. It is important to promote a concern for customer safety in particular, by way of employing visible security measures using hospitality personnel services. This, in turn, demonstrates to your customers that your premises are somewhere in which they can feel safe and where the management cares about their well-being, which consequently generates repeat custom for your business.
At 1st Class Protection, we understand the importance of restaurant and hotel security in London, having the staff, tools and experience to deliver a bespoke security system that works for you. Our team of specialists are trained to deliver the highest levels of protection effectively and in a courteous and professional manner. As image can be an important aspect within this industry, we assign security personnel who have prior customer service experience in the hospitality or services industry, ensuring that they are able to integrate smoothly into this environment. Our Hospitality London personnel services are designed to complement your existing work processes, ensuring seamless integration into your current staff and company ethos.
One distinguishing factor about the Hospitality industry is that your door is always open in a welcoming environment. However, at the same time, you want to ensure that any visitors do not create a disturbance or pose a threat to your staff or other customers. Therefore, our Hospitality personnel services station guards at strategic, high-traffic locations around your establishment. The presence of our officers creates a powerful deterrent for would-be troublemakers, whilst their discretion ensures that the genuine, majority of guests are undisturbed. Hotel and restaurant safety and security is successful when its presence is seen but does not take away from the relaxed and welcoming environment your business provides, never compromising customer experience.
Our excellent Hospitality personnel services are made possible by the multi-skilled personnel we have, all equipped with a significant amount of training before they are ready to offer the different types of hotel security. Our in-house intensive and comprehensive training programme provides them with the ability to quickly identify potential threats or troublemakers. They will enforce rules assertively and diplomatically diffuse tense situations before they can escalate, providing peace mind for you and your guests. Our guards have extensive experience, primarily from military and policing backgrounds that have provided them with the necessary skills to excel in their role. For the Hospitality industry, this means you will be choosing to work with personnel that are of the highest calibre, keeping your interests and customers safe and secure without compromising on first-class customer service.
Our talented Hospitality London team are also prepared to lend a hand if it is required. The types of hotel security we offer are wide-ranging, as we always cater to specific needs and wants. Where available, we can assign a bilingual or multi-lingual security officer, especially helpful if foreign guests constitute a large share of your clientele. We understand there are many elements that combine for your business to offer a fully formed Hospitality service, that is why we are adaptable and can go above what you would normally expect from restaurant and hotel security in London.
Our hospitality personnel services centre around our highly trained guards offering a visible presence at your premises. Providing a deterrent to any potential issues, they will also take action if any problem arises. Keeping your entrances safe and secure will mean your customers and staff can focus on their day or evening without interruption. Our Hospitality personnel services can provide value-added service, so do not hesitate to let us know what you require, and we can see what we can do to tailor our services for you.
We are specialists in several fields of security and protection, offering manned guarding, mobile patrols and front of house concierge. Whatever it is you need to maintain the security of your organisation, we have the solutions available, including restaurant safety and security. You’ll find a full list of our services here, and for anything in particular, just give us a call.
As well as our guards offering a world-class service, we are able to arrange other services that can complement the smooth running of your business. We can help with general cleaning requirements, offering a reliable service that will keep the look and cleanliness of your establishment at the highest standards your customers and staff come to expect. We can also provide caretaking duties, ensuring if for any reason you can’t be at your premises for an extended period of time that it stays secure and maintained.
If you would like to hear more about our services or would like to discuss the current level of security at your hotel, restaurant, or hospitality business, as well as how that might be improved, give us a call today for a complimentary consultation.