1stClass Protection

Four Core Fundamentals of 1st Class Protection

1. Professionalism and Service Excellence

1st Class Protection is renowned for its professionalism and high level of customer care. Led by an experienced team of security professionals, the firm delivers premium quality service by consistently monitoring, auditing and analysing the needs of our clients, enabling us to deliver on our promise to provide the best possible security solution.

Our well-presented security officers are trained to resolve conflicts in a consultative and diplomatic manner. This approach allows our firm and the individual security staff to develop sustainable and long-term relationships with our clients, local law enforcement and regulatory bodies.

2. Strict Employee Vetting and Training

1st Class Protection’s unrivalled reputation for reliability is built on the stringent vetting and training of security guards. As such, our recruitment process is designed to identify applicants with experience, integrity, passion and a desire to grow professionally. In addition, our commitment to on-going training programs and in-house quality control ensures staff performance is maintained at an optimal level. Our respect for employees and policy of promoting from within also keeps staff turnover at a minimum and ensures high-calibre candidates stay with us to build their career.

All of our security specialists have passed the Disclosure and Barring Service (DBS) check, right-to-work check and are proficient in English language, which guarantees that our teams are built from the best, most trustworthy candidates.

3. Exceptional Security Organisation

Our security management team is available 24/7 in each region; they provide operational leadership to managers and team leaders (including on-site). On-call Duty Directors and Duty Managers provide an additional layer of oversight which guarantees that our security team will be able to meet any conceivable challenges that may present themselves. This also ensures that all time-critical decisions can be made at executive level around the clock.

On an individual level, when considering the delegation and scheduling of security guards we are careful to make considered choices, assigning guards to sites that best suit their skills, personality and experience.

4. Dynamism & Innovation

Our firm keeps up-to-date with all new technological developments to ensure our staff are properly trained and equipped to handle all workplace eventualities. This is also reflected by the equipment used such as cameras, computers, security systems and software.

If you are looking for a professional London security company to protect you or your premises, give 1st Class Protection a call today and find out about our suite of security solutions. We will be happy to answer any questions you have and offer you a complimentary quotation.