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We understand that for a practical front of house hotel concierge or concierge service, it's not just the correct skill set that's needed. There is a strong need for the right personality always to provide high-quality concierge services. It should be someone who presents the best first impression, is engaging and personable, well-presented, and shows strength in customer relations in a hotel concierge role. When deciding on proceeding with a professional front of house concierge service, you'll want to choose from the best concierge company available.

In modern society, the role of concierge security is changing, covering more requirements to provide a more comprehensive service. Given the security in the UK, and London in particular is of great concern, it's more important than ever that the concierge services in the UK adapt. Reputable premium concierge services that provide concierge staff will ensure formal security training is provided to its personnel and can seamlessly combine the traditional role of the concierge with that of a security officer.

At 1st Class Protection, our premium concierge services in London offer precisely that.


Concierge Services in the UK by 1st Class Protection

When looking for a standard or luxury concierge service, you can rest assured you'll be provided with a fully vetted, SIA-certified individual. Our professionally trained security officers are suitable for both corporate and residential security concierge services in London. As with any reputable concierge company, our prime concern is to permanently secure the premises for hotel concierge and residential properties and provide peace of mind for staff, visitors, and residents alike. 

There are many other tasks that our staff are trained to handle as part of our premium concierge services. This is all to ensure you have plenty of options we provide as part of our value-added, complimentary service. You can find our complete list of other premium concierge services that we can help provide, including manned guarding and mobile patrol.

Our London premium concierge service provides much more than just a front of house presence for those looking to make the most of their hotel concierge. All our concierge staff go through an intensive training programme at our in-house training academy. They are fully equipped to ensure the building they are stationed at is safe from the threat of violence, theft, or vandalism. Our concierge services in the UK ensure the safety of equipment and belongings that are of high value for our wealthy and business clientele. Plus, we provide people will feel as secure and safe in their offices or homes as possible.

Part of our concierge service and hotel concierge security services in London involves securing available exit and entry points. This is where we will also greet staff and visitors, monitor CCTV camera systems, direct and log visitors and turn away anyone deemed suspicious. We will also gently but assertively enforce conduct and building codes, such as helping with noise control. The concierge service industry has had to adapt to achieve all of this, assuring commercial and residential clients that the staff they have employed are entirely up to the task. 

We understand more than most that to provide a luxury concierge service; you need the very best levels of training and stringent staff requirements. You can learn about the various accreditations 1st Class Protection and its staff follow here on the site. For more insight into what sectors we’ve worked with, including corporate security, security in schools, and hotel concierge, read through our case studies for a first-hand experience.


Meet and Greet Concierge Company, Hotel Concierge in London 

Our Meet and Greet service is perfect for those who might feel unsafe arriving early in the morning at the office or arriving home late at night. For example, we can arrange one of our trusted security officers to meet you at your place of work, property, or car. They will then accompany you to the door, having already scanned and secured the area before your employee's arrival. You can read more about our car park security here, as it can be offered in a bespoke package with concierge services. In our experience, this practice significantly reduces the chance of falling victim to personal crime.

Our concierge service will also inform those whose vehicles they have checked and found unlocked and unsecured. This is just one of many reasons why our concierge company is one of the top-rated UK, providing unprecedented concierge security in London. Whether you need premium concierge services for the wealthy, larger companies, or a smaller independent business, at 1st Class Protection, we have the know-how to provide exemplary services for you.


Value-Added Concierge Services in the UK

As an additional service, our concierge staff will routinely inspect all the facilities inside the property, advising the building management wherever necessary of any repair work that needs undertaking. These tasks can range from fixing faulty lifts, cracked pavements or windows, replacing light bulbs, or any other similar manual jobs. We aim to help avoid Health and Safety breaches by improving the time of repairs, which might otherwise go unreported for days or even weeks.

At 1st Class Protection, nothing is too much trouble for our skilled security staff. Whilst these safety and security measures are our prime concern, it's also a pleasure for us to provide complimentary personalised services, such as receiving food deliveries, packages, or dry cleaning, making restaurant reservations, or booking cabs, and other duties like these as per the client's request. If you have any specific requirements for our hotel concierge and residential services, all you need to do is ask by clicking request a quote today.

If you would like a no-obligation complimentary consultation to discuss how you could benefit from our reliable and professional concierge service in London, then give us a call today, and we'll be happy to discuss your requirements.


Are Your Security Officers Experienced in Concierge Services?

Every member of our security officer team is chosen and trained up to the very high standards we expect. To offer you a world-class experience, we feel it's only correct to provide world-class staff, with many of our security officers heavily experienced in the field. Primarily we recruit security staff who have a military and policing background, all hand-picked to ensure our ethos is maintained. Please find out more about how our team have been received by reading the numerous positive testimonials our clients have been kind enough to provide.


What Accreditations do 1st Class Protection Have?

We have numerous accreditations that we are proud to hold and be a part of. All of our staff have a Security Industry Authority (SIA) licence, and our company is an SIA Approved Contractor for the provision of security guarding. This puts 1st Class Protection in the top 5% of all SIA approved contractors, making us stand out as a leader within the security concierge service industry. We are proud to offer a fully comprehensive security service and are happy to design a bespoke package if you have a particular service you require. As well as the SIA, we follow the Information Commissioner's Office (ICO) guidelines to uphold GDPR rules. We are accredited by the Community Security Trust (CST), working alongside them to provide comprehensive security training and guarding.


What Sectors Do You Cover for Concierge Services in London?

We provide a front-of-house concierge service for companies in the corporate and private sectors. Our security officers are fully trained and adaptable to any work environment in which they are placed. Whatever the requirements you need, we can ensure our security officers will meet them; all you must do is ask. We also have extensive coverage within the concierge and healthcare protection sector, providing reception duties and customer service within hospitals and clinics to ensure safety and security across these premises. Our construction site security with concierge services will enable your site to stay as secure and safe as possible, ensure all industrial areas are kept to the highest standards and keep track of access to and from the site.

We offer concierge services for high-net-worth individuals or those who want to feel safer in their building at home or work. As well as this, we provide educational facility services, ensuring staff and pupils are protected with manned guarding, reception duties that include employee and visitor screening, and parking management and enforcement. There's more to our concierge and security services than you might expect; find out more today by contacting us.

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