Reception Security Personnel in London

At 1st Class Protection, we offer professionally trained reception security personnel for corporate use. Our team is trained to have patience and courteous communication to liaise confidently and be friendly with customers. All while maintaining a rigorous approach to the front of house security. They are trained to ensure attention to detail and can multitask effectively.

Reception security personnel are essential part of your team– it is the first point of contact between your business and customers. As the role suggests, it is a delicate balance between security duties and reception tasks. The latter of which will vary according to the business.

Main Duties Reception Security Personnel

As mentioned above, reception security need to be able to meticulously balance the classic receptionist role and security guard duties. Here are some examples of responsibilities that represent typical demands of the role:

CCTV Surveillance and monitoring for suspicious activity
Miscellaneous admin tasks such as name tagging guests, contractors, and employees where necessary. This may also involve ID scans for certain individuals if needed for means of employee and visitor screening
Package screening (x-ray scans)
Liaison with management regarding operational issues and procedures.
Coordinating emergency response procedures, including broadcasting internal communications about safety and security threats and processes.
Responding and managing emergency situations – evacuation, invacuation, etc.
Written reports on staff shifts and incident write-ups in case of emergency.
Detain or apprehend personnel who violate security policies and procedures.
Search procedures (if required) – human, bag, vehicle, etc.
First aid.

Reception Security Personnel in London – Our Guards

Our excellent reception security personnel services are made possible by our multi-skilled staff. All our reception security are equipped with a significant amount of training before they are ready to carry out what is expected of them in the role. Our in-house intensive and comprehensive training programme provides them with the ability to identify potential threats or troublemakers quickly. They will enforce rules assertively and diplomatically diffuse tense situations before they can escalate, giving peace of mind for you and your guests. Our reception security personnel and guards have extensive experience, primarily from military and policing backgrounds, providing them with the necessary skills to excel in their role. For corporate needs, this means you will choose to work with personnel of the highest calibre, keeping your interests and customers safe and secure without compromising on first-class customer service.

Work With 1st Class Protection for Bespoke Security Measures

1st Class Protection provide total security services in London tailored to your needs and industry. No matter the level of security required, whether it's to provide one to one close protection for an individual or manned guarding of a public building, we have the resources to meet your needs. All the clients we work with will have personal requirements that we cater to as part of our premium security services, and we’re happy to discuss your individual needs in detail to formulate a bespoke plan. Our aim is to provide total security services that work for you. All you need to do is contact us and a member of our team will provide the required details for a fully managed security service.

Reception Security Personnel FAQs

What Training Does Your Reception Security Personnel Have?

Our reception security personnel are professionally trained and have the experience and know-how to fulfil the premium security services we offer. We hire individuals from mainly a policing and military background, having the necessary personal qualities for any security guard services needed. Disciplined and trained to provide quick thinking and efficient managed security services, we expect nothing but the highest performance from our personnel. We undergo vigorous screening of our staff to ensure our total security services are among the best you'll find throughout the UK.

What Accreditations do 1st Class Protection Have?

We have numerous accreditations that we are proud to hold and be a part of. All our staff have a Security Industry Authority (SIA) licence, and our company is an SIA Approved Contractor for the provision of security guarding. This puts 1st Class Protection in the top 5% of all SIA approved contractors, making us stand out as a leader within the security concierge service industry. We are proud to offer a fully comprehensive security service and are happy to design a bespoke package if you have a particular service you require. As well as the SIA, we follow the Information Commissioner's Office (ICO) guidelines to uphold GDPR rules. We are accredited by the Community Security Trust (CST), working alongside them to provide comprehensive security training, and guarding.