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Hospitals, clinics, and other healthcare facilities are becoming increasingly aware of the need for highly competent secure healthcare security systems to enhance the level of security on site and safeguard their staff, visitors, and those in their care. Threats ranging from violence to trespassing, vandalism and theft, or even more serious terror-related fears, require attention that staff on site have neither the skills nor the time to manage.
At 1st Class Protection, we provide an effective combination of secure healthcare solutions. This includes healthcare security officers, technology and support services that will ensure the safety of your employees and patients at your London facility, regardless of its location, size, and layout.
• Reception duties
• Customer services
• Checks to ensure visitors are genuine
• Conflict management, including dealing with combative patients
• Identification of risks & vulnerabilities in hospitals
• Challenge anyone who is not a member of staff, visitor, or patient
• Manage any incidents which might threaten the security of staff and patients with speed
and minimal disruption
• Responding to and managing emergency situations
• Non-restrictive physical intervention
o Assault avoidance
o Prompting and guiding
• Restrictive physical intervention
• Package screening (X-ray scans)
• Entry and access control
• CCTV monitoring
• Parking management and enforcement
• Inner and outer perimeter patrols
• Post and delivery management including identifying suspicious packages without X-ray
• Search procedures (if required) – human, bag, vehicle, etc.
• Telephone duties
• Incident reporting and writing
• First Aid
Once you register an interest in our healthcare security services, our team will carry out an on-site risk assessment and consult with hospital staff to develop a customised, secure healthcare solutions. The result is a safe and secure healthcare environment, enabling doctors, nurses, staff, patients, and visitors to focus on their needs rather than the additional stress of potential security threats. We offer a bespoke service that will ensure that all possible security solutions are covered for your healthcare facility. This includes monitoring of healthcare security systems like CCTV, reception duties and entry and access control. Our healthcare security officers can ensure that no unauthorised access is given to those who may try to enter. Keeping your staff, visitors, and patients safe is our number one priority.
The core element of our healthcare security service is our team of professional and experienced security guards. All guards are DBS checked and undergo strict vetting and rigorous in-house training. This is to ensure that they have an in-depth understanding of the likely threats they will face when providing healthcare protection and have the tools to manage those threats should they arise.
We also consider the personality of our healthcare security officers when assigning them to a location; in the healthcare industry, for example, we know the importance of having an approachable and personable guard, particularly when working with vulnerable groups of people, including children. We choose the right security officer for the right job, ensuring you will be provided with the best fit for your healthcare environment. We have plenty of security officers to choose from so you will always have the most suitable officer for the job at hand.
At 1st Class Protection, we are the preferred security partner of many healthcare facilities throughout London. If you would like to discuss how we can enhance the level of security at your facility, please do not hesitate to give us a call today and we will be happy to provide a complimentary quotation and suggest a healthcare security solution that will work for you.
We constantly monitor the trends and goings-on within the security industry, ensuring that our processes and approach to providing you with healthcare security services are as modern and comprehensive as possible. We continuously invest in our staff to provide the highest levels of training, which includes counter-terrorism training. We pride ourselves on staying up to date to enhance our security standards and provide a world-class service for our clients. You can find out more about our services here.
We provide a tailored service to our clients, no matter the industry they are in. We have provided security services for the corporate sector, hospitality, and events sectors, within schools as well as the healthcare sector, so we have plenty of experience in being flexible where needed. If you have a specific requirement in healthcare protection, we are ready to listen and see what we can do. Our above list of healthcare services should cover most things healthcare clients have requested previously, but if you can’t see the specific need you require from us, please do get in touch with us and we’ll be happy to discuss a tailored service for you.
We understand that data protection and confidentiality within the healthcare industry is extremely important. Our core objectives include protection of assets and of life. Our security team fully meet the requirements you need in keeping patient and staff data private and secure; we understand the job might entail handling of sensitive information, but all data shared on site will remain strictly confidential.
We are an accredited security service that is fully licenced by the Security Industry Authority (SIA) as an approved contractor for the provision of security guarding, putting us in the top 5% of all SIA approved contractors; we are also registered with the Information Commissioner’s Office (ICO) that ensures the processing of any personal data is lawful and adheres to GDPR standards. In short, using 1st Class Protection will ensure you are gaining a trusted partner for all your security needs.